Helping Transform Your Business with ERP Services
We know that technology support is a concern for you and that it’s directly tied to your success. That’s why customer service is one of our core values. We offer ERP services to cover the entire life cycle of your enterprise applications, from planning, selection, implementation, training and support to custom development and business consulting. You can rest assured that our experienced team is personally committed to being there for you through every question you encounter as you plan for, implement and use your enterprise solutions.
ERP Planning and Selection
ERP is highly complex software that impacts nearly every aspect of your business. Whether you’re considering your first ERP or are moving up from an older solution, it’s common to need help with the planning and selection process. Our experienced ERP guides can run this process for you or assist your project planner to the extent you need. Tasks in this stage of the planning process include
- Business needs assessment
- Creating the RFP
- Drafting selection criteria
- Participating in demos and reviews
- Recommendations based on needs and system capabilities
Your success depends on making the right selection for your business.
Trek Global provides guided ERP Implementation services that take into consideration your team’s project management needs and requirements for configurations and custom integrations. Extensive ERP implementation and development experience is combined with industry best practices, detailed project management, and a proven methodology to launch your new system. At the end of the implementation process, your employees will be able to productively use a new ERP that meets your vision of success.
If you need custom development or coding to assist with your technology project, look to Trek Global. Our talented team has extensive experience in Java programming, ERP customization, database design (including Oracle, ProstgreSQL and MySQL), and software development for desktop, mobile and web devices. While our focus is on customizations for ERP solutions, which includes EDI document creation, custom reporting and enhancements, we are interested in learning about your other needs and how we can help.
Support and Training
We offer both one-time and ongoing support packages that help your team build their enterprise technology expertise over time, so that they will feel confident and become highly productive using your business software solutions. An ongoing support package includes weekly meetings with an engagement manager who will provide training, review your progress and make recommendations for next steps so that you continue to get the most out of your system.
Business Process Engineering & Consulting
Our team understands the challenges you face from our decades of experience implementing and supporting business solutions for distribution companies like yours. As your strategies change, our team will help you to assess your technology needs and provide you with recommendations, such as how to optimize configurations so that solutions better align with new business objectives. We will make recommendations based on industry best practices and system capabilities. This service helps you to maintain your competitiveness over time, maximizing the value you receive from your software and resulting in an even greater ROI.